Which electricity company is best




















There are plenty of good companies offering good plans that can fit what consumers are looking for in an electricity company. Below are all of the providers offered on Texas Electricity Ratings. Recommended Electricity Plans. Earn Big Bill Credits. Very low rate! Good for medium homes 12 months of bill security. Gexa Saver Deluxe 12 Details. Check Availability. Texas Saver 36 Details. Popular Brand. Low rate! Working towards net zero emissions makes it easier for consumers to select carbon neutral energy if they want to.

As more energy suppliers and retailers attain the Climate Active standard, we'll add this into our scoring methodology as to how many of their products are Climate Active as well as their organisation. Skip to content Skip to footer navigation. Top of the content. Best electricity providers for AGL, Energy Locals and Enova Energy The best retailers for call response, complaints and environmental sustainability over the past 12 months.

Last updated: 02 November Fact-checked. Fact-checked Checked for accuracy by our qualified fact-checkers and verifiers. We care about accuracy. See something that's not quite right in this article? Text-only accessible version. How we get our results. Call response How long someone has to wait for a response to a call can be one of the most frustrating elements of contacting any utility. Where are the rest of the retailers?

Given that distribution costs are passed on to the electricity providers, who then pass the costs onto their customers, it makes sense that households in the most hard-to-reach places will pay the most for power as there are more poles and wires involved in transmitting the energy to them.

This is the case in Victoria where electricity customers in central parts of Melbourne on the Citipower network generally pay lower rates than those who live on the Powercor and AusNet networks which huge parts of regional Victoria.

These annual costs are based on assumptions set by the Essential Services Commission. As you can see, living in one part of Victoria could see you paying hundreds of dollars a year more than an equivalent household in another part of the state, even with the same retailer. There are two types of electricity contracts that a household in Victoria could be on — the Victorian Default Offer VDO or a market contract. Knowing which type you have is the first step to saving money. Market electricity offers in Victoria come in all sorts of shapes and sizes, but they all include two major costs — supply charges and usage charges.

Energy tariffs are often the cause of confusion for customers, but once you know what they are and how they work, you will realise they could present an opportunity to save on bills. Tariffs available in Victoria broadly fall into two categories:. These rates are usually split into three categories, although the exact times in which they apply can vary between electricity distribution networks.

Time of use energy tariffs are only available if your property has a smart meter. As the majority of homes in Victoria now have smart meters installed, flexible pricing is very common and can be helpful in reducing energy costs, particularly if you generally use power at off-peak times. However, picking the wrong tariff for your usage habits could prove a costly mistake. In addition to single rate and time of use tariffs, households in Melbourne and other parts of Victoria can also benefit from a controlled load tariff also called a dedicated circuit.

A controlled load tariff is a dedicated metering connection that allows households to pay for high-usage appliances, such as hot water systems , at a cheaper rate. A dedicated circuit is usually only applied to electric water heaters, but with more than one circuit, households can also apply them to pool pumps. Controlled load tariffs are much cheaper than other charges, usually less than 25 cents per kWh. The drawback is that power will only be supplied for a few hours each day i.

These plans broadly fall into two categories — those which have variable rates and those with fixed rates. The vast majority of electricity plans in Victoria come with variables rates.

The sun may not shine in Victoria as often as some other states, but more and more Victorian households are choosing to invest in solar systems. While all electricity market offers come with some form of solar feed-in tariff , there are only a handful of retailers that offer specific solar plans , usually with higher rates for solar generation.

Discounts will usually be applied if you:. Discounts usually apply to electricity usage charges only, but some retailers apply their discounts to your entire bill instead. But most importantly, you should see how the plan in question compares to the reference price that is the VDO. Failing to meet the conditions of a discount will mean you are left paying the non-discounted rate, which will be much higher.

You may also be charged a fee. Simply Energy and Alinta Energy both have plans that provide incentives for sports lovers, while Red Energy customers can collect Qantas Frequent Flyer points. The following electricity providers offer some form of rewards program to customers in Victoria, bringing savings on various leisure and social activities, including eating out, accommodation and even theme park tickets. Given that Victoria is one of the most competitive energy markets for the retailers, some of these rewards programs are not available in other areas.

Here are the main areas within this network:. Here are a few examples of the areas that fall under this umbrella:. These include but are not limited to:. These include major localities such as Ballarat and Geelong. Other suburbs within this region are:. This is a list of the suburbs that fall in this area:. Canstar Blue surveyed 12, Australian adults across a range of categories to measure and track customer satisfaction, via ISO accredited research panels managed by Qualtrics.

The outcomes reported are the results from customers within the survey group who live in Victoria, have an electricity account, and pay the bills — in this case, 2, people. Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of Not all brands available in the market have been compared in this survey.

The ratings table is first sorted by star ratings and then by mean overall satisfaction. Who has the cheapest electricity prices in Victoria? Canstar Blue has compared plans, discounts and costs from the big providers to help you find a better deal.

Despite a plethora of contributing factors to …. A guide to finding the best deal on solar. We calculate gas retailer prices to show you how to save. Reduce your electricity usage and save.

Canstar Blue has 9 simple tips to help reduce your next electricity bill. Read More. ACT: Price is GST inclusive and is: The estimated lowest possible price a representative customer would be charged in a year for this plan, using the Independent Competition and Regulatory Commission ICRC annual reference consumption for domestic customers in your distribution region as stated at the top of each table and assuming all conditions of discounts offered if any have been met. For more information on annual cost calculations please click here.

Some plans may require you to meet certain conditions before a discount may become available to you. Some plans may have a minimum term longer than one year. In that case the total cost over the term will be much higher than the price which is only for one year.

The reference price is set by the Australian Energy Regulator AER for a financial year in relation to electricity supply to residential customers in the distribution region and is based on an assumed annual usage amount.

Any difference between the reference price and the unconditional price of a plan is expressed as a percentage more or less than the reference price. The terms of any conditional discounts are shown, along with any further difference between the reference price and the discount applied if a condition is met, expressed as a percentage more or less than the reference price. Differences in tariffs across distribution regions reflect the unique costs of providing electricity services in each area.

The terms of any conditional discounts are shown, along with any further difference between the VDO and the discount applied if a condition is met, expressed as a percentage more or less than the VDO. Annual cost estimates exclude solar payments. Feed-in tariffs shown are single rate only. Solar products may only be available to solar customers and some products may only be available to customers who purchase solar PV or other products through the retailer.

Canstar Blue may be paid for this referral. Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Fees payable by product providers for referrals and sponsorship may vary between providers, website position, and revenue model. Sponsorship fees may be higher than referral fees. Sponsored products are clearly disclosed as such on website pages.

They may appear in a number of areas of the website such as in comparison tables, on hub pages and in articles. Sponsored products may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The table position of a Sponsored product does not indicate any ranking or rating by Canstar. The table position of a Sponsored product does not change when a consumer changes the sort order of the table.

For more information please see How Are We Funded. Compare Electricity Plans Compare latest electricity plans and prices for Victoria. Compare Now. By default, brands with equal overall satisfaction ratings are sorted by the mean overall satisfaction score as rated by consumers.

You can click the arrows at the top of any column in the table to sort by the results in that column. Canstar Blue research finalised in December , published in January Fact Checked Powershop remains the best-rated electricity provider in Victoria If you live in Melbourne, you can hardly walk around the corner without seeing some form of advertising from a power company. Sponsored Products. View all electricity plans listed on Canstar Blue.

Who is the cheapest electricity provider in Victoria? How to compare electricity providers in Melbourne You can compare energy providers in your area by using our free comparison tool. How long does it take to switch electricity providers in Victoria?



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