Over million UC lines deployed with customers globally. Avaya teams with 4, channel partners globally. Avaya holds more than 4, patents and applications worldwide. The top seven managed care facilities in the U. Jim brings depth of experience and consistent results as a business and operational leader in the technology industry, successfully leading teams in sales, worldwide operations, manufacturing and development. In addition, he drove cross-functional alignment of key initiatives, including integration of all acquisitions and enterprise restructuring efforts.
At Seagate, he led a team of more than 50, employees located in 14 facilities worldwide, successfully driving step-function change in the operational effectiveness of the organization. He received a B. Nidal joined Avaya in as the sales leader for the Middle East, expanding his role into a variety of leadership positions. His extensive experience includes over thirty years of service delivery and management experience for leading technology companies.
Previously, he served as Executive Vice President and Chief Operating Officer at NTT, helping the organization transform its value-added reseller model to one based on high-value services.
Frank Ciccone is Senior Vice President, North America Sales, and is responsible for sales and delivery of product and professional services across all customer segments, both direct and partner-led. Frank joined Avaya in with more than 25 years of sales and engineering experience.
In his 16 years at Verizon and several years at ATT, Frank held various VP roles in strategy, business development and operations in the Enterprise space. Simon joined Avaya in from leading research and advisory firm, Gartner, where he was research director and lead analyst for the Unified Communications and Contact Center market. Then to PCs, small multi-user computers and then networking. What type of CTO are you? I try to make things simpler to understand and I always try to see things from the customers point of view.
I like to look past what something does and ask myself what will it do for them and why would they do it? I see my role as the interface between technology and business.
To take what I know about technology and to find ways technology can help business. Which emerging technology are you most excited about the prospect of? Actually, there are two. From a personal perspective I see Home automation as an exciting area that could help people live healthier lives and help achieve sustainability goals.
The challenge is that the big tech companies need to get it right. The other is AI from both a personal and business perspective. I see AI and is ability to spot patterns or anomalies, issues and behaviours faster than any human could even of they were looking for it as a tremendous time and resource saver. Are there any technologies which you think are overhyped? Also AI. I see too many situations where simple automation is being passed off as AI.
Changing the way we tell our story and the way we demonstrate our capabilities to better reflect customer environments. Throughput my career I have seen great technologies fail to catch on simply because the engineers were so proud of what they had done they just expected everyone to get it. At Aruba, we have really great technology, so I want to make sure that great technology does not get outshone by a better story or a slicker demo. Are you leading a digital transformation?
If so, does it emphasise customer experience and revenue growth or operational efficiency? Please Sign In and use this article's on page print button to print this article. Deadline: Friday, January 10, See nomination details. Today the company also announced additional executive changes. Avaya Media fwmonroy avaya. Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits.
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